Everything You Need, Nothing You Don't
We are not a booking portal. We are your dedicated tour company, present before your journey begins, during every moment of the trip, and available long after you return home.
Caxly Safaris is a full-service travel company. That means we do not simply book you a permit and send you on your way; we take care of everything, from your airport pick-up on arrival day to your final transfer out, with expert local support available to you every hour of your journey.
Airport Pickups & Transfers
Your East African adventure begins the moment you land. Our professional drivers will be waiting for you at Entebbe International Airport, Kigali International, Jomo Kenyatta, or Julius Nyerere airports.
Throughout your trip, we manage all inter-city and inter-country road and water transfers. For time-sensitive cross-country connections, we can also arrange domestic flight transfers at additional cost.
Lodging Reservations & Accommodation
Accommodation is not an afterthought in our itineraries; it is an integral part of the experience. Caxly Safaris has built direct relationships with a curated network of lodges, tented camps, boutique guesthouses, and luxury retreats across our travel destinations.
Travel Visa Processing & Documentation
Navigating the visa requirements for multiple East African countries can be complex, especially when your itinerary crosses borders into Uganda, Rwanda, Kenya, and Tanzania.
Our team handles the documentation process for you, advising on the right visa type, compiling required documents, and submitting applications on your behalf.
24/7 Support While On Trip
When you are on a Caxly safari, you are never alone. Our dedicated in-trip support line is staffed around the clock, seven days a week, including weekends and public holidays.
Whether you have a question about your next day’s schedule, need to adjust an activity, or face an unexpected situation, our team is a phone call or WhatsApp message away.
Multi-Lingual Safari Guiding
Our safari guides are among the most knowledgeable and personable in East Africa.
To ensure every traveller can engage fully with their surroundings, our guides speak English fluently, and many are also conversational or fluent in French, Spanish, German, Italian, Swahili, and Luganda. We can match your group with a guide whose language matches yours upon request.
Always With you
Our Support Never Sleeps
Planning & Preparation
Before you travel, our team provides comprehensive pre-departure support including visa guidance, packing advice, health and vaccination recommendations, travel insurance briefings, and a detailed trip dossier covering every day of your itinerary.
Real-Time Field Support
From arrival to departure, a dedicated trip coordinator monitors your journey daily. Any change in weather, park conditions, or personal preferences can be accommodated in real time. Our field guides carry satellite phones in all remote locations.
Aftercare & Follow-Up
We follow up after every safari to ensure you are home safely and to hear your honest feedback. Your experience shapes every future journey we design, and your photos and reviews help future travellers make confident decisions.